Katia Hoop (Gold)
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Introducing the Katia Hoop (Gold) Earring from Miliaa Collective, a stunning addition to your everyday jewelry collection. Crafted with brass and adorned with premium quality 18k gold plating, these hoops exude sophistication and elevate any outfit.
With a bold and intentional design, the Katia Hoop features a unique curve at the center, adding a touch of intrigue and contemporary flair to your style.
Secured with a gold-plated sterling silver pushback closure, these hoops ensure a comfortable fit and a secure hold. You can also explore our Katia Hoop in White Gold by clicking here.
With a diameter of 25mm, the Katia Hoop offers a versatile size that beautifully frames your face and accentuates your features.
Each pair of Katia Hoop (Gold) earrings is thoughtfully packaged in a white Miliaa Collective jewelry box, creating a luxurious experience from the moment you receive them.
Shipping Information
Shipping Information
International Orders:
- FREE Standard Postage for orders over $80.
- Shipping carrier: Australia Post with tracking.
- Delivery timeframe: 10+ business days.
- Standard Postage: $15 for orders under $80.
- Shipping carrier: Australia Post with tracking.
- Delivery timeframe: 10+ business days.
Please note:
- Estimated time of delivery is to be used as a guide only and starts from the date of dispatchment.
- Delays may occur due to public holidays, remote areas, Customs, extreme weather conditions, and local postal service issues. These factors are beyond our control, but we will ensure your package is delivered to you in a timely manner.
- We do not take responsibility for lost, stolen, or damaged packages.
Pre-Orders:
- If your order includes both in-stock and pre-order items, we will ship your entire order once the pre-order item arrives.
- If you prefer to receive the in-stock items first, please place separate orders for in-stock and pre-order items.
- Cancellation of pre-order items will not be accepted once your order has been placed.
- The expected delivery date for pre-order items is a guide and not a formal guarantee. If there is an unexpected delay exceeding 10 business days, please contact our customer service team at support@miliaacollective.com. Our team will be happy to discuss your options.
Delivery Delays:
- Please note that during new collection launches and busy sale periods, your order may not be dispatched within the specified timeframes.
- If your purchase is urgent, please contact our customer service team at support@miliaacollective.com to explore alternative options.
International Duties and Taxes:
- International customers (outside Australia) are responsible for any applicable inbound duties, taxes, and fees outlined by the local Customs authority.
- Payment of these fees may be necessary to release your order from Customs upon arrival.
- All international packages are shipped DDU (duties and taxes unpaid), and these fees are not included in the price of goods or shipping purchased on our website.
- Miliaa Collective will not be held liable for any duties or taxes incurred or if your product is seized by Customs.
- We are unable to provide advice on the amounts of these fees or their applicability. Please contact your country's Customs office for estimated charges and rates on packages coming from overseas.
Returns & Refunds
Returns & Refunds
At Miliaa Collective, we are committed to providing high-quality products and excellent customer service. We want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied with your full priced order, we offer the following return and exchange options:
Returns:
- We accept returns on full priced items (where no discount has been used) within 14 days from the date you received your item/s.
- Please note that earrings cannot be returned due to hygiene reasons.
- To initiate a return, please email us at support@miliaacollective.com with your order number and specify that you wish to return the item.
- Items must be unworn and in their original packaging to be eligible for a refund.
- Please ensure that you obtain a tracking number when returning the item.
- Once we receive the returned products in satisfactory condition, we will process the refund within 48 hours.
Exchanges:
- Exchanges are available for full priced items (where no discount has been used) within 14 days from the date you received your item/s.
- Earrings cannot be exchanged due to hygiene reasons.
- To request an exchange, please email us at support@miliaacollective.com with your order number and specify the item you would like to exchange for.
- Please check our online store to ensure that the desired item is in stock.
- Once we receive your original purchase in satisfactory condition, we will process the exchange within 3 business days.
- Please allow an additional 2-3 business days for delivery (international orders may take longer).
- Customers are responsible for any shipping and handling charges for exchanges.
Return and Exchange Process:
- Email support@miliaacollective.com with your order number, indicating whether you wish to return or exchange the item.
- We will send you a delivery address.
- For exchanges, specify the item you would like to receive in exchange.
- We will respond to your email within 1-3 business days. Please be patient during sales and busy periods.
- Once your return or exchange is approved, re-pack the item/s in its original box with all original packaging.
We appreciate your understanding and cooperation in adhering to our return policy. If you have any further questions or concerns, please don't hesitate to contact us. Thank you for shopping with Miliaa Collective!
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